Hi, I'm Diego Romero 

Hi, I'm Diego Romero 

Hi, I'm Diego Romero

Hi, I'm Diego Romero

Hi, I'm Diego Romero

I’m a bilingual UX/UI Designer based in South Florida. I enjoy solving complex business problems and delivering successful outcomes across all phases of the customer journey. I also enjoy creating frame by frame animations and motion graphics.

I’m a bilingual UX/UI Designer based in South Florida. I enjoy solving complex business problems and delivering successful outcomes across all phases of the customer journey. I also enjoy creating frame by frame animations and motion graphics.

I’m a bilingual UX/UI Designer based in South Florida. I enjoy solving complex business problems and delivering successful outcomes across all phases of the customer journey. I also enjoy creating frame by frame animations and motion graphics.

I’m a bilingual UX/UI Designer based in South Florida. I enjoy solving complex business problems and delivering successful outcomes across all phases of the customer journey. I also enjoy creating frame by frame animations and motion graphics.

I’m a bilingual UX/UI Designer based in South Florida. I enjoy solving complex business problems and delivering successful outcomes across all phases of the customer journey. I also enjoy creating frame by frame animations and motion graphics.

My practice involves facilitating whiteboard sessions, conducting and observing user research interviews, reviewing data and analyzing user behaviors to identify pain-points and articulate solutions in the form of journey maps, UX sitemaps, user flows and service blueprints. These provide direction in order to improve task completion rates, reduce error ocurrence and increase customer engagement and satisfaction.

My practice involves facilitating whiteboard sessions, conducting and observing user research interviews, reviewing data and analyzing user behaviors to identify pain-points and articulate solutions in the form of journey maps, UX sitemaps, user flows and service blueprints. These provide direction in order to improve task completion rates, reduce error ocurrence and increase customer engagement and satisfaction.

My practice involves facilitating whiteboard sessions, conducting and observing user research interviews, reviewing data and analyzing user behaviors to identify pain-points and articulate solutions in the form of journey maps, UX sitemaps, user flows and service blueprints. These provide direction in order to improve task completion rates, reduce error ocurrence and increase customer engagement and satisfaction.

My practice involves facilitating ideation and whiteboard sessions, conducting and observing user research interviews, reviewing data and analyzing user behaviors to identify pain-points and articulate solutions in the form of journey maps, UX sitemaps, user flows and service blueprints to provide direction in order to improve task completion rates, reduce error ocurrence and increase customer engangment and satisfaction.

My practice involves facilitating whiteboard sessions, conducting and observing user research interviews, reviewing data and analyzing user behaviors to identify pain-points and articulate solutions in the form of journey maps, UX sitemaps, user flows and service blueprints. These provide direction in order to improve task completion rates, reduce error ocurrence and increase customer engagement and satisfaction.

Design Process

For over eight years, I’ve had the opportunity to work on the creative and digital teams of Bluegreen Vacations, a company specializing in owner-based vacation experiences. In my multiple roles as Senior Digital Designer, Senior CX Designer and UX/UI Design Manager I have been able to gain valuable experience in all areas of the customer journey and implement solutions that translate into improved experiences for customers with higher engagement, retention and revenue.  

Design process

For over 8 years, I’ve had the opportunity to work on the creative and digital teams of Bluegreen Vacations, a company specializing in owner-based vacation experiences. In my multiple roles as Senior Digital Designer, Senior CX Designer and UX/UI Design Manager I have been able to gain valuable experience in all areas of the customer journey and implement solutions that translate into improved experiences for customers with higher engagement, retention and revenue. 

Design Process

I have the great opportunity of working for more than 7 years at this fun and exciting company that specializes in owner based vacation experiences. As part of the creative and digital teams I have been involved in exciting projects creating new and innovative solutions to improve the customer journey at every stage of the guests and owners vacation adventures.  

Design Process

For over 8 years, I’ve had the opportunity to work on the creative and digital teams of Bluegreen Vacations, a company specializing in owner-based vacation experiences. In my multiple roles as Senior Digital Designer, Senior CX Designer and UX/UI Design Manager I have been able to gain valuable experience in all areas of the customer journey and implement solutions that translate into improved experiences for customers with higher engagement, retention and revenue. 

Design process

For over 8 years, I’ve had the opportunity to work on the creative and digital teams of Bluegreen Vacations, a company specializing in owner-based vacation experiences. In my multiple roles as Senior Digital Designer, Senior CX Designer and UX/UI Design Manager I have been able to gain valuable experience in all areas of the customer journey and implement solutions that translate into improved experiences for customers with higher engagement, retention and revenue.